Ep 19: How to talk to AI models
Listen to the Podcast Episode for a deeper dive
How to Talk to AI Models
The single biggest factor in how useful AI is for your practice is how well you communicate with it. Jenna walks through six concrete techniques for getting dramatically better responses — with design-specific examples for each one.
- Treat AI as a conversation, not a search engine. The designers who get the most value from ChatGPT are the ones who build on responses, ask follow-ups, and iterate — not the ones who ask one question and move on.
- Specificity is the most important variable in prompt quality. Vague questions produce generic answers. Specific questions — with context, constraints, and a clear goal — produce usable, tailored responses.
- Context is what separates an AI acting as a general assistant from one acting as a knowledgeable collaborator on your specific business. The more you tell it about who you are and what you are trying to accomplish, the more targeted its output becomes.
- Breaking complex questions into parts is not a workaround — it is better practice than trying to ask everything at once. Sequential prompts produce more focused and useful answers than compound questions.
- Iteration is built into the process. The first response is rarely the final answer; it is the starting point for a more productive conversation. Asking the AI to refine, expand, simplify, or reframe its output is the normal workflow, not a fallback for bad results.
What AI Models Actually Are — The Foundation
Understanding what you are working with changes how you interact with it. AI models like ChatGPT are trained on enormous amounts of human-created text — books, articles, websites, transcripts, research papers — which gives them broad knowledge and the ability to generate human-like responses across a huge range of topics.
The practical implication: you can interact with them as you would a very well-read colleague who knows a great deal about many things but knows nothing specific about you, your business, or your clients unless you tell them. The more you tell them, the more the output reflects your specific situation rather than a generic answer to a generic question.
"You can interact with AI models as if they were a knowledgeable colleague — one who needs context about your specific situation to give you the most useful advice."
— Jenna GaidusekThis is why the communication techniques in this episode matter so much. AI is not a lookup tool that returns fixed answers — it is a generative system that responds to what you give it. Better input produces better output, consistently and predictably.
Six Tips for More Effective AI Communication
Putting It Together — A Practical Workflow Example
Jenna's worked example in this episode is defining new services for a design business — the same task demonstrated in Ep. 20 with the four-model comparison. Here is how the conversation-based approach plays out step by step, applying all six communication principles.
The whole workflow — service design, package descriptions, launch content calendar — can be accomplished in a single conversation thread using these principles. Each step builds on the previous one, and the AI carries the context of everything you have established rather than starting fresh each time.
Jenna is the go-to educator for design professionals who want to use technology without losing their creative edge. A designer turned tech advocate, she's a nationally recognized speaker, podcast host, community builder, and custom app builder based in Charleston, SC.
Disclaimer: This blog was written using AI as a recap from the recording then edited by the author for accuracy and details.
